About


Welcome to The Suburban Collection.  On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.

Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.

It is my personal commitment to see that all of your expectations are not only met...but exceeded.

Best Wishes,

David T. Fischer
Chairman & CEO



About The Suburban Collection
 
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida.  The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.

The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.


We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Volkswagen of Troy.



"Certified" Volkswagen vehicles - Discriminating pre-owned Volkswagen buyers know the value of a certified vehicle. The OEM has trained Suburban Volkswagen of Troy mechanics to inspect and repair our used Volkswagen vehicles to bring them up to the stringent standards required to be classified as "certified" vehicles.

Professional, certified sales staff - The OEM - Our entire Volkswagen staff are Volkswagen certified and are constantly training to provide our customers with the most and accurate product knowledge for the entire Volkswagen product line. Our culture is one of professional courtesy and mutual respect.

Easily accessed location  Located in The Troy Motor Mall we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.

Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Volkswagen of Troy is proud to be part of the Suburban Collection of dealerships, all striving to maintain the same levels of superior customer satisfaction and service. You don't want to deal with a mega-corporation that loses sight of the individual customer.

Largest Volkswagen dealer in MI - Suburban Volkswagen is the Volkswagen sales volume dealer in the state and we think our focus on customer satisfaction is the primary reason.

Professional, customer-focused management team - Our General Manager - Bart deBrow and our Sales Manager - John Beauchamp along with Chris Lange our Service Manager and the rest of the management team at Suburban Volkswagen of Troy are here to assist you and make sure your experience at Suburban Volkswagen of Troy is nothing short of amazing!

Suburban warranty on used cars - Suburban Volkswagen of Troy offers our own warranty on many of the used cars we sell. It gives you an extra sense of security that you're getting a vehicle that will perform for a long time.

Internet sales team - Suburban Volkswagen of Troy offers Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answers. Our Internet staff specializes in online sales process and is equipped to answer all your questions.

CarFax reports - We offer our used car customers access to CarFax reports to help them become comfortable that they know everything there is to know about the used car they are interested in.

Black Book reports - Black Book is a premier provider of user car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.

4.5 out of 5 stars on DealerRater* - We're particularly proud of our 4.5 rating at DealerRater - the premier automotive dealer rating service on the Internet. We have over 32 customers that have willingly spoke up on our behalf. DealerRater has over 700,000 reviews posted, and gets over 850 new reviews every day!


Free Inspection - Free, multi-point Vehicle inspection with every service.

Highly Trained Technicians - ASE certified and factory trained technicians who are the product specialists in repairs and who know everything about quality built vehicles instead of a little about a lot of different vehicles.

Well-Trained Advisors - ASE certified, factory trained, knowledgeable and courteous service advisors.

OEM Parts - Engineered specifically for your vehicle with national parts warranty.

Latest Information/Equipment - Access to the newest repair information and utilization of factory specified tools and state-of-the-art diagnostic equipment.

Courtesy Shuttle / Loaners Available -  Provided under certain conditions, please see service advisor for details

Express Service - No appointment necessary for routine maintenance items such as: oil changes, tire rotations, light bulb replacements, air and cabin filter replacements, tire repairs, and courtesy inspections.

On-line Service Scheduling - 24 hours a day you can schedule service online when it's convenient for you!

Still want to learn more? Check our our customer reviews page.

* Figures are current at the time this was written.

Suburban Volkswagen of Troy

1804 Maplelawn Dr
Directions Troy, MI 48084

  • Sales: (888) 540-5601
  • Service: (888) 564-6240
  • Parts: (888) 593-2189

Hours

  • Monday 8:30 AM - 9:00 PM
  • Tuesday 8:30 AM - 6:00 PM
  • Wednesday 8:30 AM - 6:00 PM
  • Thursday 8:30 AM - 9:00 PM
  • Friday 8:30 AM - 6:00 PM
  • Saturday 10:00 AM - 5:00 PM
  • Sunday Closed
Schedule Service